Round-the-clock incident coordination, and the technology to reach us instantly — whatever kind of emergency you face.
Our Services
Crime Incidents
Trained operators stay calm and composed to gather vital information, notify the right resources, and liaise directly with law enforcement on your behalf.
Medical Emergencies
Compassionate operators establish the severity of the situation, coordinate with medical professionals, and keep you updated until help arrives.
Fire Emergencies
We notify fire services promptly, gather the detail they need, and guide members of the public to evacuate safely.
Vehicle Accident Assistance
From a minor collision to a serious accident, we coordinate the right response with emergency services and role-players to get help to the scene quickly.
#Assist IMC — Incident Management Centre:
- 24-hour coordination of your emergency.
- Protocols built jointly to suit your company’s specific needs.
- Correct reporting methods, following official channels.
- Situation-dependent routing — connecting you with the right person, every time.
- Incident management during both your working hours and your private time.
- Operating for over 10 years, we have the ability to assist anywhere in South Africa.
- Collectively, over 50 years of experience in crime prevention, incident management, technology and relationship-building.
ICE+ Panic Button — for your smartphone, or any phone:
- Works on any device with a web browser, including Android, iPhone, etc.
- Uses GPS and WiFi in pinpointing your location.
- Small, simple and user-friendly — install it and it’s ready.
- Non-smartphone speed-dial function with LBS technology, for feature phones.
- Fully customisable app skin to reflect your company or community group. (Registered users dependant)
#Assist Profile:
- Self-management of employees and your company’s profile information.
- Individual profile of each employee, linked to the company account.
- Online & mobile access to your profile for updating.
Every service above runs under strict confidentiality and data protection protocols — because trust is central to how we work.